Shaun Smith lives in a world very few of us ever see. It’s a world where the normal rules don’t apply, where people desperate for help reach out to someone who they know can deliver. Shaun does things simply. If someone owes you money and they are in the wrong then he is the person to talk to.

There’s never anything illegal, he may fly close to the wire but never under or over. It’s all legit.

The Debt Collector is the first instalment in the story of Shaun Smith’s life. Since Vice TV screened its fly-on-the-wall documentary on his life as a debt collector more than 22.5 million people around the world have tuned in to watch his exploits. For the first time The Debt Collector reveals the real Shaun Smith.

Yes, he’s Britain’s toughest debt collector but he’s a man with humour and courage, a man who loves his family and his friends, a man who just likes to see things done right.

Shaun’s lived his life one way: don’t take the proverbial, if you do then you’ll pay.

Brands growing rapidly have a clear sense of purpose and the value they bring to their customers and employees. On Purpose is a practical guide to executing business purpose successfully by delivering a branded customer experience people love. It presents a framework for success based on being clear about your brand purpose and promise so you can achieve exceptional results through exceptional experiences. It provides the tools for brands to stand out by defining, designing and delivering distinctive, valuable customer experiences across multiple channels. Because purpose is what you do, not what you claim, On Purpose helps you act on your business purpose by showing you how to make your brand stand out. Each chapter illustrates how to succeed in a specific channel by presenting interviews with purpose-driven leaders such as Vernon Hill (Metro Bank), John Forrest (Premier Inn) and Gav Thompson (giffgaff) and case studies of companies including: - Altro - Barclays Bank - Best Western - citizenM - IKEA - LEGO - Liberty Global Business Services - London 2012 Olympics - Lush - Nissan - O2 - Timpson - Zappos

"I don't care how long it takes. Just come back to me." That's how much of a hopeless romantic Brent Howard was. A good-looking man, Brent never had any problem attracting women, but he did have a problem with attracting trouble. Have you ever been in a terrible relationship? Have you found yourself wanting to pull away, but just not being able to? Of course, nobody wants to be lonesome. "But there is a big difference between being lonely and being alone," Shaun "54" Smith aptly puts it. Brent Howard wanted love. He wanted it so badly, but does love want him back? Anybody can love, but not everybody is lucky enough to love the right person. Could Brent be one of the lucky ones?